My Life Is on the Line (2024), directed by Geena Hernandez, is a gripping thriller that follows Shannon, a dedicated customer service representative at a credit union. Amidst the turmoil of an impending separation and custody battle, Shannon receives a call from a desperate client requesting a substantial money transfer, bending the institution’s rules to assist him. This act of compassion quickly spirals into a nightmare when she discovers the caller’s true identity and malicious intentions. Trapped within the call centre, Shannon faces escalating threats as the caller exploits personal information to manipulate and torment her.
The film delves into the alarming rise of voice phishing (vishing) attacks, highlighting how scammers exploit human emotions and trust to deceive individuals. Shannon’s ordeal mirrors real-life incidents where fraudsters use urgency and personal data to pressure victims into compromising situations. “My Life Is on the Line” serves as a cautionary tale, emphasising the importance of vigilance and adherence to protocols in safeguarding against such deceptive practices.